Our Clinics

Wuchopperen’s Manoora and Edmonton clinics are open during the following hours:

Monday, Tuesday, Thursday, Friday – 8am to 5pm
Wednesday 8am – 1pm.

The clinics are closed at weekends and public holidays.

You don’t have to make an appointment but doing so will reduce your wait time and make it more likely that you will see your preferred health care practitioner.


6 Moignard St, Manoora QLD 4870

Phone: 07 4080 1000

Visitor parking available.

The Manoora complex offers a range of services:

  • Rainforest Building
    -General Doctors’ appointments
     – Vaccination including Flu and COVID-19 vaccinations
    – Health checks / assessments
    – Employment medicals
    – Wound care dressing.

  • Reef Building
    – Allied Health
    – Walk in’s for acute sick clients
     – Counselling and support
     – Alcohol, drugs and other substances advice and information
    – Family and domestic violence support
    – Pathology
    – Specialist clinics

  • Coral Cay Building – Women’s, Children and Maternal Health & Family Wellbeing;

  • Mangrove Building – Children and Family Centre
  • Savannah Building – Culturally Appropriate Foster And Kinship Care Service, Family Participation Program, Youth Programs


7 Stokes St, Edmonton, QLD 4870

Phone: 07 4040 3100

Wuchopperen opened its Edmonton clinic in July 2015 in response to the needs of the rapidly growing population on Cairns’ south side. All Wuchopperen services, except dentistry, are available at the Edmonton clinic.

Emergencies and After Hours

For URGENT or LIFE THREATENING medical attention please phone 000 for an ambulance or go directly to the Emergency Department at Cairns Hospital, 165 Esplanade, Cairns.

If you need non-urgent medical attention outside of Wuchopperen business hours the following services are available in Cairns:

  • Cairns 24 Hour Medical Centre Phone: (07) 4052 1119  Address: Cnr Florence & Grafton Streets, Cairns.
    The medical centre is open every day of the year, including public holidays, 7am to 9pm Monday to Friday, and 8am – 6pm Saturday and Sunday.

Providing feedback about our services

Wuchopperen is a community organisation so we value  feedback from our community. You can share a compliment or make a complaint:

  • In person – please ask to speak to a clinic manager
  • By filling out our private and secure online Complaints Form
  • By filling out a hard copy Complaints Form – available from our Manoora and Edmonton clinics
  • By emailing us at feedback@wuchopperen.org.au 
  • By ringing Wuchopperen on 4080 1000 Manoora or 4040 3100 for Edmonton 
  • By writing to us at:
    Feedback and Complaints, Wuchopperen Health Service Limited, PO BOX 878, MANUNDA QLD 4870

All complaints will be responded to within 30 calendar days and are processed in accordance with our Feedback and Complaints Policy and Procedure. If you have made a complaint and are not satisfied with the outcome or the way it was managed you can refer the matter to the Wuchopperen Chief Executive Officer, Chairperson of the Board, the Board of Directors or the following organisations:

  • Office of the Health Ombudsman: PO BOX 3281 George Street, BRISBANE QLD 4000
    Phone: 133 OHO (133 646) Email: info@oho.qld.gov.au
  • Queensland Ombudsman: Level 25, 288 Edward Street, BRISBANE QLD 4000
    Phone: 07 3005 7000  Toll free: 1800 068 908
  • Child Safety Complaints: Department of Child Safety, Youth and Women
    Phone: 1800 080 464  Email: feedback@csym.qld.gov.au

We have opened appointments to now be booked for Telehealth Consultations. This means you can book an appointment and the doctor will call you on your phone at the agreed time. We can’t do all appointments over the phone, but if you call our team and request Telehealth we will be able to let you know if your appointment can be done on the phone. 

For this to work, please make sure we have your contact details up to date. 

Read more about our Telehealth offering here

Important information about our clinics and services

1. Making an appointment vs walk-ins.

While it is not compulsory, it is best to make an appointment with the doctor of your choice. We will accept walk-in clients but please understand that you might not see the doctor you want to; and you may have a longer wait then if you phoned ahead and made an appointment.

A standard appointment is 20 mins. Longer consultation appointments are required when having a full medical check-up or to complete Centrelink or Department of Transport paperwork, care plans and minor procedures. Please let reception know at the time of booking if you need a longer consultation appointment.

2. Communicating with Wuchopperen

Wuchopperen staff may communicate with you by phone, SMS text message, email and/or letter to remind you of an appointment and follow-up care. It is VERY IMPORTANT that if any of your contact details change, you tell us straightaway.

Please be aware that when you call Wuchopperen, reception staff will ask why you are calling and will take your name and number for the doctor to  review your request.

Interpreter service available: If you or a family member requires an interpeter we can organise this for you. Please let us know when you make an appointment. Aboriginal and/or Torres Strait Islander cultural support staff are also available.

Appointment reminders: Our service participates in national and state reminder systems, we also issue reminder letters advising of upcoming appointments.  If you do not wish your personal details to be registered for these services please advise reception. 

Test results and follow-ups: Wuchopperen is committed to giving you the best possible care, so a follow-up appointment to receive your test results will be made before you leave the clinic.

3. Bulk-billed services

Wuchopperen bulk-bills Australian citizens and permanent residents who qualify for Medicare; and this means no cost to the individual.

If you are referred to another doctor or organisation by one of our doctors, or given a script for medication, please make sure you ask our staff if there are any extra costs associated. Many medicines will cost less if you qualify for Close the Gap medications, or can be free if you are a Health Care Card holder. We will also try to refer you to other bulk-billing services, however in some cases costs associated with external services and medicines may cost you. A schedule of fees applies to services provided by the Dental Clinic.

4. Travelling to the clinic

Both the Manoora and Edmonton clinics have accessible free on-site parking. Wuchopperen clients living between Palm Cove and Gordonvale can also access a free pick-up service but this transport must be booked at least 24 hours before an appointment, unless the matter is urgent and then transport may be arranged on the day.

Call the Manoora clinic on 4080 1000 or the Edmonton clinic on 4040 3100  when you have a confirmed appointment, to arrange a pick up.

5. Home visits

Wuchopperen does offer home visits on a case-by-case basis. If you feel you need a home visit please call the clinic on 4080 1000 and we will discuss your situation with a doctor and a doctor, nurse or health worker may come and see you at home. If you are very unwell you may be advised to go directly to the hospital.

In some circumstance (e.g. urgent follow-up care) phone access to doctors may be available and Telehealth consults are also available on request.